FAQ

About the Package

Who is this wedding package for?
Is there a limit to how many weddings are offered through this program?
Is the package limited to certain dates or seasons?

Pricing & What’s Included

What is included in the base package price?
Are there any additional required costs not included in the package?
Are taxes, venue fees, and service charges included?

Guest Count & Capacity

What guest count is included in the base package?
What is the cost for additional guests?
What is the maximum guest capacity to add to the package?
Can we reduce the guest count and lower the price?

Venue & Logistics

What spaces are included in the venue rental?
Can we bring additional décor (draping, ceiling décor, LED screen, props), and are there limitations?

Schedule & Timing

Is the wedding schedule fixed?
Who is responsible for keeping the timeline moving (family, coordinator)?
Can we shorten the event if we choose?

Photography & Video

What photography and video coverage is included?
What is the delivery timeline for photos and video?
Can we add extra hours or upgrade photography or video services?

Florals & Design

What floral décor is included?
How many tables are assumed in the base package, and how does it scale with guest count?
Can we bring our own décor items?
Can we request a specific theme or look, and what is considered an “upgrade”?

Music & Entertainment

What music is included in the package?
How does the $2,200 cap work—what exactly is capped and what is not?
Can we upgrade the music package?
Does the package include music for kabbalas panim?
Can we bring in an outside singer/performer, and how is that coordinated?

Chuppah

What is included in the chuppah setup?

Coordination (Optional)

Is wedding coordination included?
Is there a separate fee for coordination, and what does it cost?
What does the coordinator handle?
Can we hire our own coordinator?

Food & Catering

What type of meal service is included?
What Hashgacha is the food?
Can dietary restrictions be accommodated?
Can we add additional food options to the menu?

Alcohol & Bar

What alcohol does the family need to provide?

Customizations & Upgrades

What types of upgrades are available?
Can we use our own vendors instead of the package vendors?

Booking & Payments

How do we begin the booking process?
What is the payment schedule?
What payment methods are accepted (credit card, check, wire, Zelle)?
How is the date reserved?
Who do we pay?
How do we choose between vendor options (music, florals, photo/video) and by when?

Changes & Cancellations

What happens if we need to change the wedding date?
What is the cancellation policy?
What happens if a vendor becomes unavailable?

Communication & Support

Who is our main point of contact?
How are questions and requests handled during planning?

Value & Transparency

How does this package compare to booking vendors individually?